QdL

Queda de Lujo

Madrid · Est. 2026

WhatsApp
Technical coordination for property portfolios

Maintenance for luxury concierges and property managers in Madrid

Queda de Lujo provides technical maintenance for concierges and managers of standard and luxury holiday flats in Madrid. Coordinating a property portfolio requires identifying each property, distinguishing urgent issues from work that can be scheduled and defining who can authorise the work.

Open a job request on WhatsApp

24-hour assistance · 623 80 71 99

01

Clear requests for each property

When reporting an issue via WhatsApp, include a property reference, the address, the problem and the available access window. Keeping each flat's information separate helps avoid confusion between instructions from owners, guests and property managers.

02

A flat rate with minimum conditions

The flat rate is 30 € per flat per month, excluding VAT, with a minimum of 10 flats and 6 months. Before taking out the service, its scope and the work included must be specified; this arrangement should not be interpreted as unlimited repairs, hours or materials.

03

Access arrangements for each home

Access and communication procedures are agreed in advance with the property manager, respecting each property's specific instructions. Assistance is available 24 hours a day, every day, with the main service area within Madrid's M-30.

Before requesting the service

Information to prepare.

  • Number of flats and portfolio locations
  • Unambiguous reference for each property
  • People responsible for authorising work
  • Access windows between bookings
  • Agreed scope of the flat-rate service

Direct assistance

Enquire about maintenance for your Madrid portfolio

Send the number of properties, their areas and your usual management needs via WhatsApp. You can then agree the scope of the service, pricing terms and the contacts for each property.

Open a job request on WhatsApp
Frequently asked questions
What is the minimum flat-rate charge?
For the minimum of 10 flats, the charge is 300 € per month, excluding VAT, and the minimum term is 6 months. The services included must be specified before taking out the service.
What are the rates for one-off jobs?
A scheduled call-out costs 65 € and an urgent call-out costs 85 €, including the first hour; additional hours cost 45 € each. Materials are charged at cost plus 15 %, and travel is free within the M-30 or costs 20 € beyond it up to the M-40. Amounts exclude VAT; if a flat-rate agreement is in place, its agreed scope must be checked first.
Can preventive checks be arranged for the portfolio?
Yes. The quarterly preventive check costs 45 € per flat, excluding VAT. It is advisable to schedule it around occupancy dates and confirm how it relates to any existing maintenance agreement, without assuming it is included.