Short-let flats
Ready between one stay and the next.
Madrid · Since 2022
Queda de Lujo
Maintenance for homes, buildings and residential communities.
Homes and short-let flats. Standard and high-value buildings and shared spaces, inside and out.
Y queda de lujo.
Who it is for
Luxury residences
Care for every material and finish.
Your home
Small repairs, the same care.
Buildings and residential communities
Comprehensive maintenance of standard and high-value interiors, exteriors and shared spaces.
VIP clients
Coordinated access and discretion.
Specialist care
Specialist care
Comprehensive building maintenance in MadridResidential community and shared space maintenancePreventive maintenance for luxury short-let flatsLuxury home preparation before the owner arrivesDiscreet maintenance for VIP clientsService for luxury concierges and property managersTechnical checks between tenancies
Handyman and technical assistance
Handyman and small repairs
Electrical, plumbing, assembly and small repairs for private homes, short-let flats of every category and residences requiring especially discreet attention.
Insurance division
Assistance for insurers and brokers.
Claims, photo reports and private tracking. We work with companies that assign and authorise the service.
Services and resources for partners
Partnerships with insurers and claims assistanceHome emergency assistance for insurersWater damage and home insurance claimsRepairs for brokers and intermediariesTechnical visit and photo report for claimsPartnership agreements with insurers and brokersClaims assistance case studiesGuide to outsourcing handyman assistance
Rates
Services and prices.
Emergency
€100What's included
Response within four hours inside the M-30. First hour of labour included. Photo report before and after.
Materials not included (at cost + 20%). Additional hour: €55.
Scheduled job
€80What's included
Appointment within 24-48 hours. First hour of labour included. Photo report.
Materials not included. Additional hour: €55.
Flat rate per property
€35/flat/monthRecommended for property managers
What's included
One job of up to one hour per month, per flat. Response within four hours. Photo report with every job. Direct debit.
Materials not included. Extra job: €60. Minimum 10 flats, six-month term.
20 flats = €700/month with 20 jobs included.
Compliance inspection
€90/flatWhat's included
Photographic review of mandatory equipment, minimum surfaces and maximum occupancy under the March 2022 Madrid regional decree. PDF report.
Repairs found are quoted separately.
Quarterly preventive check
€55/flatWhat's included
Twenty control points: cisterns, blinds, locks, taps, air-conditioning filters and lighting.
Spare parts not included.
No call-out charge inside the M-30. Outside the ring and up to the M-40: €30. Materials always at cost + 20%, with receipt. Prices exclude VAT.
Price and repair guides
Catalogue
By trade.
Designer taps & bathrooms
Scope, timings and price →Electrics
Scope, timings and price →Plumbing & water
Scope, timings and price →Air conditioning
Scope, timings and price →Jacuzzi, spa & sauna
Scope, timings and price →Smart home & comfort
Scope, timings and price →Fine carpentry & finishes
Scope, timings and price →Cabinetmaking & restoration
Scope, timings and price →Ceramic, marble & stone
Scope, timings and price →Emergencies 24/7
Scope, timings and price →How it works
Simple from the start.
- 01
You send a photo and the address on WhatsApp
- 02
We agree a time for the visit
- 03
You receive the closed report with before and after photos
The standard
A technical service, with reports and deadlines.
Over ten years of experience. Clear deadlines and every visit documented.
- Deadline in writing
- Digital report for every job
- One responsible technician
- No subcontractors
Service area
Inside the M-30, with no call-out charge.
A defined area, so we can commit to a defined response.
Sol, Madrid
M-30
Frequently asked questions
Do you provide comprehensive building and residential community maintenance?
Yes. We maintain standard and high-value buildings, inside and out, as well as residential communities and their shared spaces. Maintenance and repair scope is agreed to suit each property, with careful attention to its materials and finishes.
What if you do not arrive within four hours?
The four hours are the response time: we confirm availability and a time for the job. If we cannot fit the request into the critical window, we say so before accepting.
Who buys the materials?
We can bring the materials needed once approved. Materials are invoiced separately and listed in the report.
How is it invoiced?
Emergencies and inspections are invoiced per job. The flat rate is charged monthly by direct debit.
What is the minimum for the flat rate?
The flat rate is available for portfolios of at least 10 flats.
What do you not do?
Every case is worth a look; we rarely say no. What we don't do is full renovations or repainting a whole flat. And if an appliance is still under warranty, the official service is your best bet.
Queda de Lujo
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