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Traceability
Acknowledgement of instruction, appointment agreed with the policyholder, closure report and follow-up of outstanding items.
Everything you need to assess us, on one page.
If you manage the supplier network of an insurer, an assistance platform or a claims handling company, here is what you need to assess adding us in Madrid. We can work with any organisation that appoints and authorises us; we do not claim existing agreements with every insurer.
Direct line · 623 80 71 99
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Acknowledgement of instruction, appointment agreed with the policyholder, closure report and follow-up of outstanding items.
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We attend identified, explain the price before continuing and leave the home tidy and tested.
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If an instruction exceeds a minor repair or needs a registered specialist, we say so before extending scope.
Clear rates
Scheduled visit: €80 including the first hour. Urgent call-out: €100. Additional hour: €55. Materials at cost plus 20%, with the supplier invoice. Prices exclude VAT.
No travel charge inside the M-30; €30 up to the M-40.
Insurers, brokerages and intermediaries
Tell us your claim volume, the areas you cover and the response times you need. We reply within 24 working hours with rates, coverage and the paperwork for your approval process.