Insurance · Technical report

Technical visit and photo report for home claims in Madrid

What is there, what was done, what is left.

When a claim stalls, information is usually what is missing. We carry out a technical visit at the property and deliver an ordered report with photographs that insurers, handlers, brokers or the policyholder can use to decide the next step without argument.

Direct line · 623 80 71 99

What the report includes
  • Instruction details: address, date, arrival time and claim reference.
  • The condition found, described in plain language.
  • Overview and close-up photographs with the damage identified.
  • Apparent cause and anything that could not be checked without opening up.
  • Work carried out, materials used and time on site.
  • Outstanding work with an estimated scope for authorisation.

01

Processing without repeat visits

A complete report avoids a second visit purely to take photographs or confirm a measurement.

02

Separating responsibilities

We distinguish damage to the home, to the neighbour and to communal elements, with images of each.

03

Supporting a claim

A policyholder can submit the report to their insurer when they disagree with the assessment received.

Clear rates

The price, before we continue.

Scheduled visit: €65 including the first hour. Urgent call-out: €85. Additional hour: €45. Materials at cost plus 15%, with the supplier invoice. Prices exclude VAT.

No travel charge inside the M-30; €20 up to the M-40.

What this service is not
  • It is not an official loss adjustment or an assessment of policy cover.
  • We do not issue regulatory certificates.
  • We do not open up structures to inspect without prior written authorisation.
  • We do not value settlements: we describe the technical condition and repair scope.
Frequently asked questions
Are you loss adjusters?
No. We are the technical team that repairs and documents. The report states facts and works; it does not replace an official adjustment.
What does a technical visit cost?
It is billed as a scheduled job: €65 including the first hour, VAT excluded. The photo report is included.
How soon is the report delivered?
Usually within 24 working hours of the visit, as a PDF by email or through your usual channel.