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Processing without repeat visits
A complete report avoids a second visit purely to take photographs or confirm a measurement.
Insurance · Technical report
Technical visit and photo report for home claims in Madrid
What is there, what was done, what is left.
When a claim stalls, information is usually what is missing. We carry out a technical visit at the property and deliver an ordered report with photographs that insurers, handlers, brokers or the policyholder can use to decide the next step without argument.
Direct line · 623 80 71 99
What the report includes
- Instruction details: address, date, arrival time and claim reference.
- The condition found, described in plain language.
- Overview and close-up photographs with the damage identified.
- Apparent cause and anything that could not be checked without opening up.
- Work carried out, materials used and time on site.
- Outstanding work with an estimated scope for authorisation.
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Separating responsibilities
We distinguish damage to the home, to the neighbour and to communal elements, with images of each.
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Supporting a claim
A policyholder can submit the report to their insurer when they disagree with the assessment received.
Clear rates
The price, before we continue.
Scheduled visit: €80 including the first hour. Urgent call-out: €100. Additional hour: €55. Materials at cost plus 20%, with the supplier invoice. Prices exclude VAT.
No travel charge inside the M-30; €30 up to the M-40.
What this service is not
- It is not an official loss adjustment or an assessment of policy cover.
- We do not issue regulatory certificates.
- We do not open up structures to inspect without prior written authorisation.
- We do not value settlements: we describe the technical condition and repair scope.
Frequently asked questions
- Are you loss adjusters?
- No. We are the technical team that repairs and documents. The report states facts and works; it does not replace an official adjustment.
- What does a technical visit cost?
- It is billed as a scheduled job: €80 including the first hour, VAT excluded. The photo report is included.
- How soon is the report delivered?
- Usually within 24 working hours of the visit, as a PDF by email or through your usual channel.
Insurers, brokerages and intermediaries
Looking for a reliable repairer in Madrid?
Tell us your claim volume, the areas you cover and the response times you need. We reply within 24 working hours with rates, coverage and the paperwork for your approval process.