What if the blockage is in the building stack?

We check it and state it in writing in the photo report, so the building association covers what is theirs. In that case we only charge the call-out and the inspection.

Do you use chemicals?

Not as a first option. We work mechanically, which clears the blockage without damaging traps or seals.

Can I leave the flat empty for the technician?

Yes. We work with key boxes, smart locks or a deposited key, and we message on WhatsApp when we go in and when we leave.

Drains

Blocked drain or toilet in a Madrid flat

Cleared before the guest sees it.

A toilet that will not flush or a shower that fills up ruins a stay in the first hour. We clear sinks, basins, shower trays, baths and toilets inside the M-30 and leave the point tested and photographed.

Open a job now

Or call 623 80 71 99

Typical signs

Water drains slowly or stands in the shower tray.
The cistern fills the bowl and it will not empty.
Another drain gurgles when you empty the sink.
A persistent drain smell in the bathroom or kitchen.
The floor gully overflows when the washing machine runs.

What we do

Mechanical clearing with rod or hose depending on the pipe run.
Removing and cleaning traps, gully pots and valves.
Clearing debris, limescale, hair and wipes from the accessible stack.
Flush test and a check for leaks after reassembly.
Written notice if the blockage comes from the building's shared stack.

What to do until we arrive

Do not pour harsh chemicals down it: they damage seals and complicate the repair.
Do not keep flushing if the bowl is already full.
Close the toilet supply valve if it may overflow.
Send a photo of the blocked point and tell us if other drains are affected.

Price

85 €

Urgent call-out with a response under four hours: €85. Scheduled visit within 24-48 hours: €65. First hour of labour included, materials billed separately, no travel charge inside the M-30. Prices exclude VAT.

How to open a job

01
Send a photo and the address on WhatsApp.
02
We confirm a time inside the check-out window.
03
You get the closed report with before and after photos.

Frequently asked questions

What if the blockage is in the building stack?: We check it and state it in writing in the photo report, so the building association covers what is theirs. In that case we only charge the call-out and the inspection.
Do you use chemicals?: Not as a first option. We work mechanically, which clears the blockage without damaging traps or seals.
Can I leave the flat empty for the technician?: Yes. We work with key boxes, smart locks or a deposited key, and we message on WhatsApp when we go in and when we leave.

Other breakdowns