Hot water

No hot water in a Madrid flat

The complaint that costs reviews.

No hot water is the incident that generates the most bad reviews in short lets. We check electric tanks, gas heaters and wall-hung boilers, fix what is repairable and tell you with photos when the manufacturer's service is the right call.

Or call 623 80 71 99

What usually fails
  • The electric tank will not heat: tripped breaker, thermostat or element.
  • The gas heater will not light: flat batteries, closed gas valve or a pilot out.
  • The boiler shows an error and locks out on low pressure.
  • Hot water lasts a few minutes: small tank or a badly set mixer.
  • The mixer tap will not blend because of a seized or limescaled cartridge.
What we do
  • Check power supply, gas supply and system pressure.
  • Repressurise the system and bleed radiators where needed.
  • Replace batteries, relight the pilot and set the temperature.
  • Replace cartridges, mixers and tap hoses.
  • Photo diagnosis and referral to the official service if the unit is under warranty or needs a registered gas fitter.
What to do until we arrive
  • Check the relevant breaker in the consumer unit is up.
  • Check the gas valve is open.
  • Photograph the boiler display with the error code.
  • Do not open the unit or force it to light.
Price

85 €

Urgent call-out with a response under four hours: €85. Scheduled visit within 24-48 hours: €65. First hour of labour included, materials billed separately, no travel charge inside the M-30. Prices exclude VAT.

How to open a job
  1. 01

    Send a photo and the address on WhatsApp.

  2. 02

    We confirm a time inside the check-out window.

  3. 03

    You get the closed report with before and after photos.

Frequently asked questions
Do you work on gas boilers?
We check, repressurise and produce a documented diagnosis. Work that requires a registered gas fitter, or that touches a unit under warranty, goes to the official service and we put that in writing.
How long does it take?
Most jobs are solved on the first visit. If a part is needed, we send the quote on WhatsApp the same day.
Can you have it ready before check-in?
That is the point of every job: inside the M-30 we respond in under four hours and prioritise the 11:00 to 15:00 window.

Other breakdowns