Hot water
No hot water in a Madrid flat
The complaint that costs reviews.
No hot water is the incident that generates the most bad reviews in short lets. We check electric tanks, gas heaters and wall-hung boilers, fix what is repairable and tell you with photos when the manufacturer's service is the right call.
Or call 623 80 71 99
What usually fails
- The electric tank will not heat: tripped breaker, thermostat or element.
- The gas heater will not light: flat batteries, closed gas valve or a pilot out.
- The boiler shows an error and locks out on low pressure.
- Hot water lasts a few minutes: small tank or a badly set mixer.
- The mixer tap will not blend because of a seized or limescaled cartridge.
What we do
- Check power supply, gas supply and system pressure.
- Repressurise the system and bleed radiators where needed.
- Replace batteries, relight the pilot and set the temperature.
- Replace cartridges, mixers and tap hoses.
- Photo diagnosis and referral to the official service if the unit is under warranty or needs a registered gas fitter.
What to do until we arrive
- Check the relevant breaker in the consumer unit is up.
- Check the gas valve is open.
- Photograph the boiler display with the error code.
- Do not open the unit or force it to light.
Price
85 €
Urgent call-out with a response under four hours: €85. Scheduled visit within 24-48 hours: €65. First hour of labour included, materials billed separately, no travel charge inside the M-30. Prices exclude VAT.
How to open a job
- 01
Send a photo and the address on WhatsApp.
- 02
We confirm a time inside the check-out window.
- 03
You get the closed report with before and after photos.
Frequently asked questions
- Do you work on gas boilers?
- We check, repressurise and produce a documented diagnosis. Work that requires a registered gas fitter, or that touches a unit under warranty, goes to the official service and we put that in writing.
- How long does it take?
- Most jobs are solved on the first visit. If a part is needed, we send the quote on WhatsApp the same day.
- Can you have it ready before check-in?
- That is the point of every job: inside the M-30 we respond in under four hours and prioritise the 11:00 to 15:00 window.
Other breakdowns