Do you recharge refrigerant?

No. Handling fluorinated gases requires a specific certificate. We clean, clear the drain, diagnose and tell you with photos if an engineer is needed, without charging you for a wasted visit.

Do you service units before the summer?

Yes. The quarterly preventive check at €45 per flat covers filters and drains among its twenty control points.

Can you leave guest instructions?

Yes. We leave a short card next to the remote in Spanish and English, which prevents half the calls.

Air conditioning

Air conditioning not cooling in a Madrid flat

In July, that is a cancellation.

In Madrid, a split unit that will not cool in summer is a straight refund request. We check filters, drains, remotes and settings, and document with photos when the unit needs a certified refrigeration engineer.

Open a job now

Or call 623 80 71 99

What usually happens

It blows but does not cool: clogged filters or the wrong mode.
Water dripping onto the wall or floor from a blocked drain.
A damp smell on start-up from a dirty coil.
The remote does not respond or a timer switches it off.
The outdoor unit rattles or vibrates against the facade.

What we do

Clean and replace filters.
Clear and clean the condensate drain.
Clean the indoor unit and check the accessible outdoor unit.
Set remote, timer and modes, and leave a guest instruction card.
Photo diagnosis and referral to a refrigeration engineer if gas or the compressor is the issue.

What to do until we arrive

Check it is in cooling mode, not fan or dehumidify.
Set it to 22-23 degrees and close windows and blinds.
Switch it off if it is dripping onto furniture or a socket.
Send a photo of the remote screen and of the indoor unit.

Price

65 €

Urgent call-out with a response under four hours: €85. Scheduled visit within 24-48 hours: €65. First hour of labour included, materials billed separately, no travel charge inside the M-30. Prices exclude VAT.

How to open a job

01
Send a photo and the address on WhatsApp.
02
We confirm a time inside the check-out window.
03
You get the closed report with before and after photos.

Frequently asked questions

Do you recharge refrigerant?: No. Handling fluorinated gases requires a specific certificate. We clean, clear the drain, diagnose and tell you with photos if an engineer is needed, without charging you for a wasted visit.
Do you service units before the summer?: Yes. The quarterly preventive check at €45 per flat covers filters and drains among its twenty control points.
Can you leave guest instructions?: Yes. We leave a short card next to the remote in Spanish and English, which prevents half the calls.

Other breakdowns